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TV video will not downstream

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TV video will not downstream

I'm getting the following error message:

"We notice you do not have DRM support enabled for Microsoft Silverlight (Error 525|6013)."

 

I'm operating Windows 7 on a new laptop.

 

What do I meed to do?

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Re: TV video will not downstream

Official Employee

Re: TV video will not downstream


howhelf wrote:

I'm getting the following error message:

"We notice you do not have DRM support enabled for Microsoft Silverlight (Error 525|6013)."

 

I'm operating Windows 7 on a new laptop.

 

What do I meed to do?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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