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That's not the solution and the issue is not solved. I never use the kids, movies, or sports button and I have grayed out listings. Can whoever coded this wrong at Infinity be responsible enough to fix this? Don't Infinity programmers own the bad software they write?
I have two PC's, both running Windows 7 and IE 11. One works fine and the other produces "sorry... not as planned".
I tried Chrome on the 'bad' machine and it works fine. I have disabled addons, cleared cookies, cleared history,restarted the machine -- and I still get the error on one machine.