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TV has no volume

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TV has no volume

Our remote is controlling both the TV and receiver. We can change channels, however, we have no sound. The volume button does not work

Service Expert

Re: TV has no volume


charlott0128 wrote:

Our remote is controlling both the TV and receiver. We can change channels, however, we have no sound. The volume button does not work


If the Remote is defective, you can pick up a new remote at any Service Center.  Locations can be found in this link:  http://customer.xfinity.com/service-center-locations


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