Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,350

members

20

online now

1,953,184

discussions

Top

TV guide listing missing.

New Poster

TV guide listing missing.

I have basic cable service, with Xfinity's basic black box. This basic box has no number display and is as basic as it gets. All you can do is change the channel, no menu no nothing.

My question is simple channel 127 (TVGUIDE) used to show TV guide listing on the bottom of the video feed, now it's gone.

Same for the web site (http://xfinitytv.comcast.net/tv-listings#) for zip 55448 basic cable is not a choice any more. No way to find out what will be on ch.220,221,245,246,247.

All of it used to be there now it's all gone. 

My guess is if you only pay for basic cable all the perks are gone and no one cares about the little guy.

 

Official Employee

Re: TV guide listing missing.

The actual TV guide channel removed that from their broadcasting.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 1 reply
  • 1172 views
  • 0 kudos
  • 2 in conversation