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TV go on Android won't work

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TV go on Android won't work

Fails to play any video at all with the following error:
 

com.xfinity.playerlib.authorization.VideoAuthManager.callThePlatform(VideoAuthManager.java:202)com.xfinity.playerlib.authorization.VideoAuthManager.performVideoAuthorization(VideoAuthManager.java:89)com.xfinity.playerlib.model.videoplay.adobeplayer.VideoStateController.performAmsAuthorization(VideoStateController.java:536)com.xfinity.playerlib.model.videoplay.adobeplayer.AuthenticatingState$1.run(AuthenticatingState.java:123)java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:390)java.util.concurrent.FutureTask.run(FutureTask.java:234)java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:153)java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:267)java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1080)java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:573)java.lang.Thread.run(Thread.java:856)

 

Have uninstalled/re-installed, signed out, signed back in. Always fails.

Samsung Galaxy 10.1; Android 4.2.2

using 3rd party wifi router with comcast dns settings;

Internet connection for other apps/functions is fine.

 

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