Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,326

members

18

online now

1,953,177

discussions

Top

TV-MA parental control setting issues

New Poster

TV-MA parental control setting issues

Trying to watch shows that are offered ondemand online but every time  I try to watch certain shows such as Game of Thrones or Hunted it gives me the TV-MA "manage parental controls" black screen.  

I've had this issue in the past and according to several other forum posts so has several other people.  I've tried the several fixes that other people have mentioned e.g. cookies, browser settings.

Why offer the shows if you aren't going to allow people to watch them?  I would like a solution to this issue, Comcast.

Some of those other forum posts are over 3 years old.  How is this still an issue??? 

Tags (2)
Discussion stats
  • 0 replies
  • 449 views
  • 0 kudos
  • 1 in conversation