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TV Listings

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TV Listings

Why can't I access my Xfinity TV Listings.  I get a grey blank page with a sidebar & can't click anything on.  This just started about a week ago.

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Official Employee

Re: TV Listings


sandikamm wrote:

Why can't I access my Xfinity TV Listings.  I get a grey blank page with a sidebar & can't click anything on.  This just started about a week ago.


Try deleting your cookies and cache and then try again.

 

If your listings are still not loading, try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: TV Listings

I tried deleting cookies & cache. Also tried a new web browser but nothing works. Still can't access daily tv listings

Official Employee

Re: TV Listings


sandikamm wrote:

I tried deleting cookies & cache. Also tried a new web browser but nothing works. Still can't access daily tv listings


Can you attach a screenshot so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: TV Listings

Sent a screen capture via a reply to the email of june 19. 

Official Employee

Re: TV Listings


sandikamm wrote:

Sent a screen capture via a reply to the email of june 19. 


What e-mail address did you send it to? Can you please send it to info[at]xfinitytv[dot]com.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: TV Listings

That e mail address doesn't work.

 

Sandi

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