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TV Listings: Advance to another hour ...

Frequent Visitor

TV Listings: Advance to another hour ...

Precondition: Time is "now", top of listings is, say, 55 (discovery channel).

 

Now do this: advance time to "now" plus 1 hour.

 

Result: should be top of listings is channel 55.  I.E. the same thing !!!

 

But it isn't. Its top of listings is channel 10 !!!!!!

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Official Employee

Re: TV Listings: Advance to another hour ...


RickRichardson wrote:

Precondition: Time is "now", top of listings is, say, 55 (discovery channel).

 

Now do this: advance time to "now" plus 1 hour.

 

Result: should be top of listings is channel 55.  I.E. the same thing !!!

 

But it isn't. Its top of listings is channel 10 !!!!!!


Do you have any filters on when doing this?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Frequent Visitor

Re: TV Listings: Advance to another hour ...

"Favorites" is the only filter.

Official Employee

Re: TV Listings: Advance to another hour ...


RickRichardson wrote:

"Favorites" is the only filter.


Try taking this filter off and see if the problem still exists. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Frequent Visitor

Re: TV Listings: Advance to another hour ...

Filter off.  Now it goes to channel 13 (instead of 10).

Official Employee

Re: TV Listings: Advance to another hour ...

RickRichardson, there appears to be a bug in the TV listings causing this issue and our team is working to address it.  We'll let you know when we know more.  Sorry for the inconvenience.

 

thanks,

Eric




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