Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,148

members

80

online now

1,954,019

discussions

Top

TV LISTINGS

New Poster

TV LISTINGS

listing of programs is blank, channels are shown but not programs and the location stays on change location and will not change when clicked on

Official Employee

Re: TV LISTINGS

I see what's going on. It's our bug.

 

For now you can work around it by changing your lineup to "Comcast Vero Beach Digital". You'll have some extra channels in the tv grid for a while, but it should work perfectly fine.

 

- Dan




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: TV LISTINGS

This "bug" has been going on for weeks.  When is it going to be fixed?

 

Official Employee

Re: TV LISTINGS

Unfortunately I'm not sure the exact date.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Problem Solver

Re: TV LISTINGS

As an alternative you could try,   https://tv.yahoo.com/  .   Yahoo TV is powered by zap2it, but since zap2it changed their screen, I've been relying on Yahoo for my listings..  Smiley Wink

 

The only time I use comcast's guide is if I want to watch something online and need to check date and times of the shows.  

 

hope this helps, ciao, bj

Discussion stats
  • 4 replies
  • 587 views
  • 0 kudos
  • 4 in conversation