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TV Guide

Frequent Visitor

TV Guide

I got a message next to my zip code stating:

My TV guide timezone is not the same as the listings I'm viewing.
States that I need to change my computer clock to change the grid.

 

I changed the clock on my computer and still get this message. Is

there something more that needs to be done.

 

Your help will be appreciated.

 

Thank you

Silver Problem Solver

Re: TV Guide

You can ignore that message.

Official Employee

Re: TV Guide

Hi AnnieMae, this is a known issue and our advance techs/engineers are working diligently to get this issue fixed. There is a workaround of  going into time settings on the computer  and uncheck the auto-adjust for daylight savings time that seems to working for now.

 

Thank you

 




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Frequent Visitor

Re: TV Guide

I tried the unchecking and it finally worked.  I took a copy of days but my machine
finally corrected itself by following your advice.
Thank you, Comcast Phil.

Official Employee

Re: TV Guide

No problem at all AnnieMae, Again, this is just a work around and we are working to get this fully resolved.

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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