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TV GO APP - FAILURE TO DOWNLOAD MORE THAN 5 VIDEO EPISODES

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TV GO APP - FAILURE TO DOWNLOAD MORE THAN 5 VIDEO EPISODES

IPAD 5

iOS 8.3

36.6 GB available

 

My TV GO app has only this one device as a downlaod device, no other users. Yet after 5 episodes of Dexter are downloded the sixth attempt to download is met with "you can only have 10 videos downloaded to your device at one time. Please delete one or more videos to make room for more".............BUT..........i only have 5 downloaded

 

The chat room techs e usless and I am on my third case #... does anyone know WTH is up?

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