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TV Does not show after replacing cable box

New Poster

TV Does not show after replacing cable box

After replacing cable box my TV Remote App does not show it any more (iPAD, iPhone).

 

Logging out / back in did not help. Two days setup does not show it...

 

How do I get this TV connected back to TV Remote App?

 

Thanks

Silver Problem Solver

Re: TV Does not show after replacing cable box

does the correct dvr show up on  your account yet?  if it does sign out, delete the app, restart, download the app, sign in and see if it works.  Does it work on your computer, get it working there first.

New Poster

Re: TV Does not show after replacing cable box

Have two cable boxes and both are the same type and show under my account at Comcast.

 

Removing Remote App and reinstalling on iPAd did not help (tried two times with turning the power off, just in case). I can only see one older TV/cable box. Have ticket opened w/Comcast...

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