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T V listing is 3 hours behind, etc.

Cable Expert
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T V listing is 3 hours behind, etc.

This post was removed because it contained personal information. See repost below.

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Cable Expert

Re: T V listing is 3 hours behind, etc.

harveyelfman wrote:

My TV listing page is 3 hours behind schedule on the Comcast Server on both Internet Explorer and Mozilla Firefox.

 

for example, the news at 11 PM shows under 8 PM.

 

Also, I have changed the clock on the bottom tool bar twice as the time was 3 hours behind. When I first turned on the Computer for the first (Just purchased last week) time was the first time I changed to clock.

 

Also, How do I print an E - Mail ?

 

Thank you,

 

Harvey {edited}

 

P.S. I tried to call but the wait was 20 Minutes.




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Official Employee

Re: T V listing is 3 hours behind, etc.

harveyelfman,

 

On our TV listings page, click Change Location on top of the grid and re-enter your zip code. Right next to the zip code, there is a dropdown list of Time Zones. Re-select your timezone from the dropdown menu and then click the "Submit" button.

 

This should refresh your listings and correct them.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: T V listing is 3 hours behind, etc.

Also, make sure your computer clock is set to the correct timezome. Having the wrong timezone can cause problems like the ones you're seeing.




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