Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,999

members

54

online now

1,955,214

discussions

Top

Survivors BBC America TV Show on Xfinity TV - Episode 1 missing

New Poster

Survivors BBC America TV Show on Xfinity TV - Episode 1 missing

Anyone else notice that when you try to view the BBC TV Show Survivors and click on Episode 1, it instead takes you to Episode 3?  I think the link may be broken but wanted to make sure it's not just my computer.  Also, it seems like some of the Season 2 links seem to be wrong also as they say a certain episode but link to a different one.

Tags (1)
Official Employee

Re: Survivors BBC America TV Show on Xfinity TV - Episode 1 missing

Thanks for notifying us, it definitely looks like there's an issue there and we're looking into it.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Survivors BBC America TV Show on Xfinity TV - Episode 1 missing

Hi,

 

I've corrected this issue on our end. You should now see all episodes of "Survivors" linking to the proper video:

 

http://xfinitytv.comcast.net/tv/Survivors/106274/full-episodes

 

If you notice anything else awry, please let us know!

 

Discussion stats
  • 2 replies
  • 2192 views
  • 0 kudos
  • 3 in conversation