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Subtitles don't work for Telemundo Network Shows

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Subtitles don't work for Telemundo Network Shows

I have tried to watch La Patrona and Pasion Prohibida (gotta love those telenovelas) but the subtitles do not work. This is not a browser or computer problem on my part because I have been able to activate the subtitles watching other shows (Portlandia among others); ceteris paribus they should work on the Telemundo Network shows. To anticipate techsupport's likely response: yes, I have made sure that the browser I am using has all the most current flash and silverlight plugins and that the cookies are enabled etc. I am fairly certain that comcast just has not taken the trouble to add the spanish language subtitles to the Telemundo Network shows even though they are advertised as having closed captioning available. I am an avid telenovela fan and I would greatly appreciate subtitles being available in Spanish. While you are at it, could you add Amor Bravio online as well ?
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