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Stuck at Authorization

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Stuck at Authorization

When I attempt to view television shows online I can't get passed the authorizing message. Although on my laptop I am able to view things just fine. What's the problem? 

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Re: Stuck at Authorization


Kalyuzhnyfam wrote:

When I attempt to view television shows online I can't get passed the authorizing message. Although on my laptop I am able to view things just fine. What's the problem? 


On your computer that is not working, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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