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Strip accross top of window with favorites, etc, etc, etc. no longer there

Posted by
Contributor

Message 1 of 3
211 Views

Hi; comcast is changing everything (to be like google which I hate) and now I lost my bar at the top of the screen with 'favortites' etc. 

I use it all the time and I want it BACK.

Comcast is driving me crazy.  Leave well enough alone.

Can you help me get that bar back? I would really appreciate it.

Thanks.

Bev

<Edited for violating forum guidelines: "Personal Information">

2 REPLIES
Posted by
Service Expert

Message 2 of 3
165 Views

TheBubster66 wrote:

Hi; comcast is changing everything (to be like google which I hate) and now I lost my bar at the top of the screen with 'favortites' etc. 

I use it all the time and I want it BACK.

Comcast is driving me crazy.  Leave well enough alone.

Can you help me get that bar back? I would really appreciate it.

Thanks.

Bev

<Edited for violating forum guidelines: "Personal Information">


are you using an iOS device (iphone or ipad) or an android phone or tablet? What version of the Xfinity Stream app are you currently running?




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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Posted by
Official Employee

Message 3 of 3
158 Views

TheBubster66 wrote:

Hi; comcast is changing everything (to be like google which I hate) and now I lost my bar at the top of the screen with 'favortites' etc. 

I use it all the time and I want it BACK.

Comcast is driving me crazy.  Leave well enough alone.

Can you help me get that bar back? I would really appreciate it.

Thanks.

Bev

<Edited for violating forum guidelines: "Personal Information">


Hi Beverly,

 

I see that you only have PC devices on your account (no mobile) so assume you are talking about the XFINITY Stream website (https://tv.xfinity.com).  You will find filters for Favorite channels at the top of the "Live TV" section of the site. We auto-hide the top navigation as you scroll down the page (to allow you to see more listings) but you can scroll up and it will reapear.

 

Best,
ComcastDan




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