Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Streampix downloads available offline?

New Poster

Streampix downloads available offline?

I have Streampix and downloaded several movies from the Streampix app to view on the iPad. I tried to view them in airplane mode to prepare for an upcoming trip. The playback freezes on all videos at about 5 seconds in. This doesn't happen when viewing them with wifi. What is the point of downloading videos if you can't watch them when you are not online? If I could be online, I would just stream it. Has anyone had luck with watching downloaded Streampix videos offline?
New Poster

Re: Streampix downloads available offline?

Same exact complaint. What's the point of download for offline use if I need to be online to watch it. I am using a new Samsung tablet. Not sure about the buffering but offline download is anything but.
Discussion stats
  • 1 reply
  • 1 kudo
  • 2 in conversation