Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,623,108

members

25

online now

1,803,071

discussions

Back to Top

Streaming doesn't work for some reason..

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 3
257 Views
How come I can not see the "in home" shows even when I am home on my own network??
2 REPLIES
Posted by
Official Employee

Message 2 of 3
204 Views

Debbie225 wrote:
How come I can not see the "in home" shows even when I am home on my own network??

I'm sorry you're having trouble. Do you not see the in-home shows appearing or is the "Watch" button greyed out?  You must have the "Available in home" filter disabled for the shows and channels to appear.

 

Also, are you connected to your in-home XFINITY network?  That's how we can tell you are in-home.

 

Thanks,
ComcastDan




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Frequent Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 3
123 Views

Dan, instead of responding trying to fix what you think are INDIVIDUAL ISSUES, why not fix it from the source. Its on comcast end, there have been these complains for years and years, but you all feel the need to try and fix it individually. Netflix has no issues, youtube has no issues, even daily motion has no issues. its on your end, stop insulting your customers intellegence and present the problem to the next level above you.