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Streaming - Subscription Required

New Poster

Streaming - Subscription Required

Up until today, my wife has been watching CNN on her computer.  Today when she logged in, she received a message saying that CNN was not part of our subscription.  We have the Xfinity HD Preferred XF Plus.  She also got the same message for HLN. 

 

Any ideas? 

Frequent Visitor

Re: Streaming - Subscription Required

I'm also getting this for multiple channels and on the TV Go iPad app.

New Poster

Re: Streaming - Subscription Required

Same problem here.  I'm not sure Comcast knows how to fix this issue. 

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