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Streaming Beta

Frequent Visitor

Streaming Beta

I have asked for participation in the streaming beta product. How long will it take to let me know if I am accepted? If I am NOT accepted, will I be notified?

 

Update:

Received email providing acceptance to trial and links to connect.

Have been UNABLE to connect since receiving email. Have attempted to connect several times. I have used every link in email without success.

Frequent Visitor

Re: Streaming Beta - update #2

Update #2 - Day 2:

Still unable to go beyond initial links contained in acceptance email. When I click any link in the email, my system sits and waits...and waits...and waits, etc. 

Frequent Visitor

Re: Streaming Beta

 

Update #3 - Day 3:

Still unable to go beyond initial links contained in acceptance email. Same issue...when I click any link in the email, my system sits and waits...and waits...and waits, etc. 

Service Expert

Re: Streaming Beta

Are you using Xfinity Connect to access email? If so, have tried using a different browser?

 

 I am escalating your post to the forum administrator. An official employee will reply. Please check back every once in a while for a reply by one of them. 

Hopefully one of them can help you get this resolved.




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Official Employee

Re: Streaming Beta

What's the link you are trying? or cut and paste the e-mail (leaving out your personal info.





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Frequent Visitor

Re: Streaming Beta

I have tried the "Start Watching" links...no luck 

 

 


 

 

Welcome to our Beta Trial. Start watching
XFINITY®
Congrats! Welcome to your beta trial of our new streaming video service
Congrats! Welcome to your beta trial of our new streaming video service
Start watching
At no additional cost, start enjoying:
 
Live TV
Stream live sports, news and more from top networks while in your home. 
 
 
Cloud DVR
Over 20 hours of cloud-based DVR lets you record, manage and watch all your favorites at home and on-the-go.
 
 HBO
HBO®
Enjoy HBO® which includes hit series like Game of Thrones®, Girls® and True Detective® 
 
 
Latest TV Shows
Access to XFINITY On Demand™ for the latest TV shows like Chicago Fire, New Girl, The Blacklist and more.
 
 
Hit Movies
Enjoy tons of great movies On Demand anytime, anywhere. 
 
 
Watch on your PC, Tablet and Mobile Phone - No additional equipment is needed!

You will need your XFINITY Username and password to access. Your username is  . If you forget your password, click here
 
 
 
 
Have questions? We have answers.
Visit our Support Forum
All users on the account will have access to all of this entertainment from any computer and mobile devices (iOS or Android).
Official Employee

Re: Streaming Beta

Looks like your best bet is to keep following the thread you've already commented on.

http://forums.xfinity.com/t5/Streaming-Video-Beta/Is-the-beta-not-fully-active-yet/td-p/2529905?devi...

Especially post #29, ( since you have tour own modem ) private message the individual Comcast Employees that are responding, they would know more than anyone else.




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