Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,763,765

members

52

online now

1,919,179

discussions

Back to Top

Stream keeps pausing

New Poster

Stream keeps pausing

I'm trying to watch my recordings on stream but it keeps pausing. Can someone help.  I'm watching it on my iPad.  Every show pauses and I'm frustrated.  Thanks

Problem Solver

Re: Stream keeps pausing

It sound like your Internet broadband service is not fast enough to keep up with the program you are watching. It could be caused by too many users were you are trying to watch programing.

New Poster

Re: Stream keeps pausing

It's not a boradband issue. I have the same problem. The OP (and i) have the show downloaded to our device. It should play seemlessly.
Frequent Visitor

Re: Stream keeps pausing

I can confirm this. I have lived in 3 seperate places, all using comcast. Never, ONCE, has the streaming site worked for even a 30 minute episode. The devs dont care and comcast is just happy to take your money. I even filed a complaint, they told me they would call me in 24 hours, and they never called me once. I even refilled a complaint and they still have yet to contact me 5 plus months later. Comcast's Dev team is a joke.

Discussion stats
  • 3 replies
  • 630 views
  • 0 kudos
  • 4 in conversation