Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,651,521

members

59

online now

1,826,843

discussions

Back to Top

Stream keeps pausing

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 4
378 Views

I'm trying to watch my recordings on stream but it keeps pausing. Can someone help.  I'm watching it on my iPad.  Every show pauses and I'm frustrated.  Thanks

3 REPLIES
Posted by
Problem Solver

Message 2 of 4
351 Views

It sound like your Internet broadband service is not fast enough to keep up with the program you are watching. It could be caused by too many users were you are trying to watch programing.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 3 of 4
237 Views
It's not a boradband issue. I have the same problem. The OP (and i) have the show downloaded to our device. It should play seemlessly.
Posted by
Frequent Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 4 of 4
215 Views

I can confirm this. I have lived in 3 seperate places, all using comcast. Never, ONCE, has the streaming site worked for even a 30 minute episode. The devs dont care and comcast is just happy to take your money. I even filed a complaint, they told me they would call me in 24 hours, and they never called me once. I even refilled a complaint and they still have yet to contact me 5 plus months later. Comcast's Dev team is a joke.