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Stops mid show and can't get it started again

New Poster

Stops mid show and can't get it started again

Wnenever a lexus commercial comes on while watching on my computer screen goes blank and tv show quits from that point. can't restart from that point no matter what you do.

Regular Contributor

Re: Stops mid show and can't get it started again

In almost all instances where people are having issues with commercials that are preventing playback of shows, going to the networks own web site and watching from there is the best workaround.

 

If you want to try and get it fixed the best course is to post a message in this thread http://forums.comcast.com/t5/XfinityTV-Website/Ad-Issue-during-Video-Playback-on-http-xfinitytv-comc... which is dedicated specifically to advertisement related issues; read the first post and reply with the requested information and hopefully one of the Comcast people will respond. If you don't get an answer to you post in a reasonable amount of time i.e. 3-4 days then you can try and private message one of the Comcast people and ask them to take a look.

 

- Norm

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