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Starz movies on xfinity app only in Spanish

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Starz movies on xfinity app only in Spanish

I've recently downloaded both the xfinity tv and xfinity tv player app. When watching a movie on the tv app, the language is Spanish. The player app allows me to select the preferred language, but on startup, it plays in English. I've read through multiple treads regarding this, it is still not working correctly.
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Official Employee

Re: Starz movies on xfinity app only in Spanish


Kincaid_J wrote:
I've recently downloaded both the xfinity tv and xfinity tv player app. When watching a movie on the tv app, the language is Spanish. The player app allows me to select the preferred language, but on startup, it plays in English. I've read through multiple treads regarding this, it is still not working correctly.

Are you using the Xfinity TV App or the Xfinity TV Player App?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Starz movies on xfinity app only in Spanish

I use both. "When watching a movie on the tv app, the language is Spanish. The player app allows me to select the preferred language, but on startup, it plays in English."
Official Employee

Re: Starz movies on xfinity app only in Spanish


Kincaid_J wrote:
I use both. "When watching a movie on the tv app, the language is Spanish. The player app allows me to select the preferred language, but on startup, it plays in English."

We are in the process of moving all Play Now videos to the XFINITY TV Player App. We are soon releasing messaging in the XFINITY TV App that Play Now will no longer be available in that app.

 

Having two apps opposed to having an app with everything in one will help improve the performance in both apps.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Starz movies on xfinity app only in Spanish

Great, thanks for the information
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