Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,947

members

17

online now

1,954,681

discussions

Top

Spartacus Vengeance missing some English episodes

ANSWERED
New Poster

Spartacus Vengeance missing some English episodes

Hello,

 

I am trying to watch the complete season of Spartucus Vengance on Xfinity TV online.  The entire season will only play dubbed in spanish.  When I select the green "Play" button it launches the play window however all audio is in spanish.  Episode 2-10 is in spanish.  Please put the english version on the website.

Accepted Solution

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)


Kaz-chris wrote:

any update on this... thanks

chris


All episodes are now available. The Spanish and English version both appear. The version that says "HD" next to it is the English version.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Tags (1)
Official Employee

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)


dexterjoyner33 wrote:

Hello,

 

I am trying to watch the complete season of Spartucus Vengance on Xfinity TV online.  The entire season will only play dubbed in spanish.  When I select the green "Play" button it launches the play window however all audio is in spanish.  Episode 2-10 is in spanish.  Please put the english version on the website.


Thank you for bringing this to our attention. Our team is looking into this issue now.

 

I will update you when I learn more.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

This issue is now resolved. All 10 episodes are now available in English.

 

http://xfinitytv.comcast.net/tv/Spartacus%3A-Vengeance/172105/full-episodes#episode=TvEpisode-148840...

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

The issue is still happening.  After clicking the provided link and starting the video it still plays in spanish.  Please provide an updated link to resolve this issue

Official Employee

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)


dexterjoyner33 wrote:

The issue is still happening.  After clicking the provided link and starting the video it still plays in spanish.  Please provide an updated link to resolve this issue


Ok, this was fixed yesterday but I see episodes 3-5 have disappeared.

 

We are looking into it again.

 

I will let you know when it is fixed.

 

Sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

any update on this... thanks

chris

Official Employee

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)


Kaz-chris wrote:

any update on this... thanks

chris


All episodes are now available. The Spanish and English version both appear. The version that says "HD" next to it is the English version.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

its happening again. 1-5 are in spanish.

New Poster

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

Yes, still spanish here as well.

Official Employee

Re: Spartacus Vengeance is in Spanish only (Xfinity TV online)

I see all the episodes online.

 

After you select an episode look to the right of the page and click "More Online Options". Any episode that says "HD" next to it is in English. Any version that does not say HD is in Spanish. Videos will play if you have a HD monitor or not.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon