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Sound keeps dropping on Xfinity Stream app on Roku

New Poster

Sound keeps dropping on Xfinity Stream app on Roku

The first couple of weeks using the Xfinity Stream app on my Roku streaming stick was fine.  I notice for the last two weeks it keeps dropping sound.  I have to back out of the channel and go back in to get the sound back.  Sometimes it happens more in the morning than in the evenings.  I thought it was a connection issue with my wireless network.  I purchased a range extender to provide more coverage in the area where the Roku is.  I went from good to excellent connection, but the problem still persist.  Any help is appreciated.

New Poster

Re: Sound keeps dropping on Xfinity Stream app on Roku

I have the same problem and I was wondering if it happens with hard wired to internet on Roku?

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