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Sorry, this video is unavailable message

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Sorry, this video is unavailable message

I'm unable to watch movies or tv shows that I need to log into to watch on my computer.  The progams are all under the channels I currently have.  The website tries to download and keeps giving me the following response.

 

Sorry, this video is unavailable.

It's probably a network issue, so try refreshing the page. If that doesn't work, you may have to come back a little later.

It's also possible that this video has expired. Sometimes, videos are only available to us for a limited time.

 

Currently I can only watch show you do not have to sign in for. 

 

Any suggestions?

Official Employee

Re: Sorry, this video is unavailable message


bjames414 wrote:

I'm unable to watch movies or tv shows that I need to log into to watch on my computer.  The progams are all under the channels I currently have.  The website tries to download and keeps giving me the following response.

 

Sorry, this video is unavailable.

It's probably a network issue, so try refreshing the page. If that doesn't work, you may have to come back a little later.

It's also possible that this video has expired. Sometimes, videos are only available to us for a limited time.

 

Currently I can only watch show you do not have to sign in for. 

 

Any suggestions?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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