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Sorry, this video is currently unavailable. (Error 6002)

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Sorry, this video is currently unavailable. (Error 6002)

Help, I had fixed my xfinity account and been able to use it but am now encountering Sorry, this video is currently unavailable. (Error 6002).  I think I just deleted my cookies.  What else is there to do?

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Re: Sorry, this video is currently unavailable. (Error 6002)

Thank you, I was attempting to watch a video from the TV show Perception, but it is back up and running now.

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Official Employee

Re: Sorry, this video is currently unavailable. (Error 6002)


mimscase wrote:

Help, I had fixed my xfinity account and been able to use it but am now encountering Sorry, this video is currently unavailable. (Error 6002).  I think I just deleted my cookies.  What else is there to do?


Sometimes, Error 6002 means that there is an error on our end. Please send us the link of the video you are trying to watch so I can further investigate this issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: Sorry, this video is currently unavailable. (Error 6002)

Thank you, I was attempting to watch a video from the TV show Perception, but it is back up and running now.

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