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Something's not right here We are having trouble adding this device to your account. 11700

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Something's not right here We are having trouble adding this device to your account. 11700

Version:1.0 StartHTML:000000186 EndHTML:000262804 StartFragment:000262197 EndFragment:000262675 StartSelection:000262197 EndSelection:000262671 SourceURL:https://tv.xfinity.com/

Something's not right here

 

We are having trouble adding this device to your account. Please call 1-800-XFINITY and mention error 11700.

(Error xacsa.provision.11700: Error)

I can not watch xfinitystream on my pc

Problem Solver

Re: Something's not right here We are having trouble adding this device to your account. 11700

Hi 

 

I can help with that by removing all the mobile/PC devices from your account (11700 means you've hit the maximum number of devices on your account). It's pretty difficult to hit this limit... unless you're clearing cookies and caches all the time. When you do that, your login and device information gets lost, and every time you visit the Stream website you're creating a new device in the system.

 

FYI, because there are so many devices on your account, clearing them all will take several minutes, after which you'll need to log in again.

 

LHC




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