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Someone besides me and my family has been watching TV on the app. I've changed our password four times but this person is still connected. I recently discovered that when I changed my password I could still connected with the app even though I didn't enter the new password how can I get this person off my account?
I’ve removed all your existing devices from our database. Your unwanted guest should no longer have access. You’ll need to sign in again using your new password.
Hi -11. I can assist with removing all devices. Please send me a private message and include your full name, service address, and account number so I can assist you.