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Some TV Episodes not loading.

Regular Visitor

Some TV Episodes not loading.

Episodes of Boss and Fell (with a "H") on wheels not loading , spellcheck blocked the word LOL. I've watched previous episodes with no problems.

 

My Device Information My Zip Code:80919 My Cable Provider:Comcast Colorado Springs Digital My myDVR Manager Status:activated My Set Top Box NamesVR 1 My Queue setup:False Facebook Queue Syncing:false Facebook Connect:Unknown My public IP address:75.70.82.155 My operating system:Windows -  Windows NT 6.0 My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3) My system typeesktop computer or other device My Move player version:Not Installed My Silverlight version:4.0.60831.0 My flash version:11.1 r102 Javascript:enabled Cookies:enabled

 

 

Official Employee

Re: Some TV Episodes not loading.


rannca wrote:

Episodes of Boss and Fell (with a "H") on wheels not loading , spellcheck blocked the word LOL. I've watched previous episodes with no problems.


Try installing the latest version of Microsoft Silverlight (version 5) and then try watching videos again:

 

http://www.microsoft.com/silverlight

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: Some TV Episodes not loading.

Thanks that worked!!Smiley Happy

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