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I try to watch a movie or tv show on Xfinity and the screen says Silverlight needs to be installed. When I try to install it, the screen says this version of silverlight is alreay installed. Then nothing happens and I can't view the movie. Do I have something set up wrong?
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This sounds like the same problem I have. Can you tell me how to enable silverlight in google chrome?
Go to chrome://plugins/ and enable the "Silverlight" plug-in.
After installing the upgrade from XFINITYTV.com, you must restart your computer. Please install it and then reboot your computer and try the video again.
Please let me know the results.
I'm having the same issue. I cannot upgrade silverlight when that window opens as it's already installed. I've enabled all plugins and still nothing. I can watch Netflix, and other things. Help!
Having the same issue as well. Running most current version of silverlight, have tried uninstall and reinstall, cleared cache, etc. Problem is still there. Other sights using silverlight work fine, this isn't on my end.
Im having the same issue i have uninstalled and reinstalled silverlight 5.1.10411.
Here is my info from xfinitytv.com/computer:
Cookies:enabledMy Account Information
can't get Chrome or IE to work