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Silverlight video not playing

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Silverlight video not playing

Hi Joe,

 

I'm having same problem as scremmers... Performed averything he did as far as uninstalling all silverlight, deleting silverlight plug-ins & wpfe files (Mentioned in MS & Mac help blogs), and as you just advise looked for mspr.hds files but did not find any.

 

Still getting same error message when trying to downlaod 'A newer version of this software already exists in this disk'.

 

I reported problem to Apple as well.

 

Any help, suggestions or updates when you get it will be appreciated, thanks again.

 

 

 

FYI my specs:

Mac Mini

Mac OSX 10.7.4 (Lion)

2.4 GHz Intel Core 2 Duo

8 GB 1067 MHz DDR3

 

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Official Employee

Re: Silverlight video not playing


just-ant3 wrote:

Hi Joe,

 

I'm having same problem as scremmers... Performed averything he did as far as uninstalling all silverlight, deleting silverlight plug-ins & wpfe files (Mentioned in MS & Mac help blogs), and as you just advise looked for mspr.hds files but did not find any.

 

Still getting same error message when trying to downlaod 'A newer version of this software already exists in this disk'.

 

I reported problem to Apple as well.

 

Any help, suggestions or updates when you get it will be appreciated, thanks again.

 

 

 

FYI my specs:

Mac Mini

Mac OSX 10.7.4 (Lion)

2.4 GHz Intel Core 2 Duo

8 GB 1067 MHz DDR3

 


What error message are you getting when trying to watch a video.

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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