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Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville

Regular Visitor

Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville

Here is My Device Information

 

My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 98.230.178.152 My operating system: Mac - Undefined My web browser: Safari 5 - Mozilla/5.0 (Macintosh; PPC Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 1.0.30715 My flash version: 10.1 R102 Javascript: Enabled Cookies: Enabled (592 Bytes)

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Silver Problem Solver

Re: Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville

Power PC Macs are no longer supported.

Official Employee

Re: Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville


DeeHarper wrote:

Here is My Device Information

 

My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 98.230.178.152 My operating system: Mac - Undefined My web browser: Safari 5 - Mozilla/5.0 (Macintosh; PPC Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 1.0.30715 My flash version: 10.1 R102 Javascript: Enabled Cookies: Enabled (592 Bytes)


Please delete your Silverlight Player and then try watching the video again.

 

The video will now prompt you to install the latest version of Silverlight. Follow all the on-screen instructions and let me know if the video now plays.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville

Now my system won't even install Silverlight. Another subscriber said, "Power PC Macs are no longer supported." Is this true?

Silver Problem Solver

Re: Silverlight not working on Mac PowerPC (Mac OS 10.5.8) for watching Smallville

It is my understanding the the Comcast site requires the latest version. The older PPC Macs cannot run the latest version. Mininum requirement seems to be an Intel Mac running 10.6 or better.

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