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Silverlight not working in Mozilla Firefox.

New Poster

Silverlight not working in Mozilla Firefox.

My Device Information My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: false Facebook Connect: Not Installed My public IP address: 132.79.10.15 My operating system: Windows - undefined My web browser: Firefox 13 - Mozilla/5.0 (Windows NT 6.0; rv:13.0) Gecko/20100101 Firefox/13.0.1 My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10411.0 My flash version: Not Installed Javascript: enabled Cookies: enabled Time Information My Clock Time: Sun Sep 09 2012 03:12:04 GMT-0400 (Eastern Daylight Time) Server Clock Time: Sun Sep 09 2012 03:13:35 GMT-0400 (Eastern Daylight Time)
My Account Information Primary Account: True Provider Codes: bi, bj, bq, ce, cd, cf, cg, bv, b, bw, a, bb, bc, by, bs, at, cb, ch, bl, bo, cc, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False There is my info. Wondering why silverlight works fine on netflix but not for xfinity?
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Official Employee

Re: Silverlight not working in Mozilla Firefox.

Are you getting an error message? A blank screen?

 

Is it starting and then stopping at a certain point?

 

 

What video(s) are you trying to watch?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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