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Silverlight not working... Same old story... Please help

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Silverlight not working... Same old story... Please help

My Device Information My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 64.222.150.83 My operating system: Mac - Undefined My web browser: Safari 5.1 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, Like Gecko) Version/5.1.7 Safari/534.57.2 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.4 R402 Javascript: Enabled Cookies: Enabled (2833 Bytes) Time Information My Clock Time: Mon Nov 05 2012 16:22:27 GMT-0500 (EST) Server Clock Time: Mon Nov 05 2012 16:22:22 GMT-0500 (EST)

My Account Information Primary Account: True Provider Codes: Bq, Ce, Cd, Cf, Bv, B, H, Ad, Bw, Ci, A, Bu, By, Bs, At, Cb, Ch, E, Aj, Bl, Bo, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
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Re: Silverlight not working... Same old story... Please help


lkohlhoff wrote:

My Device Information My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 64.222.150.83 My operating system: Mac - Undefined My web browser: Safari 5.1 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, Like Gecko) Version/5.1.7 Safari/534.57.2 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.4 R402 Javascript: Enabled Cookies: Enabled (2833 Bytes) Time Information My Clock Time: Mon Nov 05 2012 16:22:27 GMT-0500 (EST) Server Clock Time: Mon Nov 05 2012 16:22:22 GMT-0500 (EST)

My Account Information Primary Account: True Provider Codes: Bq, Ce, Cd, Cf, Bv, B, H, Ad, Bw, Ci, A, Bu, By, Bs, At, Cb, Ch, E, Aj, Bl, Bo, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False

What error message is it giving you?

 

What specific video are you trying to watch?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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