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Silverlight installation not working

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Silverlight installation not working

Similar issue, started a couple days ago.

 

Tried to reinstall over the old one, said I already had the 64-bit version (I'm assuming the most up-to-date). Uninstalled and reinstalled, player still didn't work.

 

Win7x64

Chrome 20.0.1132.43

Silverlight 5.1.10516.0

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Official Employee

Re: Silverlight installation not working


SquidGod2000 wrote:

Similar issue, started a couple days ago.

 

Tried to reinstall over the old one, said I already had the 64-bit version (I'm assuming the most up-to-date). Uninstalled and reinstalled, player still didn't work.

 

Win7x64

Chrome 20.0.1132.43

Silverlight 5.1.10516.0


Try using a different web browser like IE9 32-bit or Firefox and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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