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Silverlight Player not playing

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Silverlight Player not playing

When I try to watch a video it says please install silverlight. I have installed it and it won't reload. I have restarted my browser and also my computer but it still is telling me I need to install the plugin. I don' t need to install this plugin.
Any ideas of how to stop this website from driving me insane?

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Re: Silverlight Player not playing


Chris98122 wrote:

When I try to watch a video it says please install silverlight. I have installed it and it won't reload. I have restarted my browser and also my computer but it still is telling me I need to install the plugin. I don' t need to install this plugin.
Any ideas of how to stop this website from driving me insane?


Completely uninstall Silverlight from your computer. Then download and install Silverlight from the link below:

 

Mac users 

 

This is a patched version that fixes most video playback issues and gets you out of the "Please install/upgrade Silverlight" loop.

 

Follow all the on-screen instructions and then try playing videos again. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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