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Silverlight Error 6013

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Silverlight Error 6013

I have the same issue, want to watch videos on our machintosh...using google chrome.  Could not locate the file you stated in this thread.

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Re: Silverlight Error 6013


Shaunahandrahan wrote:

I have the same issue, want to watch videos on our machintosh...using google chrome.  Could not locate the file you stated in this thread.


The file is a different location on a Mac:

 

1. Close your browser

2. Click the Finder icon from the dock at the bottom of the screen.

3. At the top of the screen in the menu bar, select "Go"

4. Now click "Computer"

5. Click Macintosh HD

6. Open the Application Support folder

7. Open the Microsoft folder

8. Open the PlayReady folder and delete the mspr.hds file

 

Now try playing a video again and let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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