Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,506

members

66

online now

1,952,587

discussions

Top

Silverlight 64-bit

Official Employee

Silverlight 64-bit

Silverlight 64-bit is only available to Internet Explorer users who are using Windows 7 with Service Pack 1(must have IE9 installed) and Windows Server 2008 R2 S (must have IE8 or 9 installed).

 

If you’re using IE9 and are still getting a message to upgrade your Xfinity Player after you’ve upgraded, please check that you’re not using the 64-bit version. Please use IE9 32-bit, Firefox, Chrome, or Safari (see chart below for full compatibility).

 

The executable for IE 32-bit is located here:

 

  •  C:\Program Files (x86)\Internet Explorer\iexplore.exe

 

There are no official 64-bit versions for any other browsers at this time.

 

Here is a complete list of Silverlight's compatibility:

 

silverlight.png

 

(Silverlight will work for Mac users who are using Chrome. Neither Chrome or Microsoft officially support it though)

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 0 replies
  • 2685 views
  • 0 kudos
  • 1 in conversation