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Shows not playing

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Shows not playing

Hello.

 

Recently I've been experiencing a problem with watching shows online. Every time I click on an episode to play, nothing happens. It just stays stuck on the same page. I've tried playing episodes on both internet explorer and Google chrome and neither have worked. Is there a solution to this?

Thanks.

Official Employee

Re: Shows not playing


tvgurl89 wrote:

Hello.

 

Recently I've been experiencing a problem with watching shows online. Every time I click on an episode to play, nothing happens. It just stays stuck on the same page. I've tried playing episodes on both internet explorer and Google chrome and neither have worked. Is there a solution to this?

Thanks.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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