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Share Pp

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Share Pp

I can't get live streaming to work with the Share App. I called tech support and they couldn't get it to work either. The rep tried doing a firmware update but there was a system outage during the download and we are guessing the firmware got corrupted so I went to the Comcast store and got a brand new X1 box. I am able to share a photo successfully but not a live stream. I get error messages that the rep says he doesn't know what they mean. This feature is in the latest ads and looked pretty cool so it is very frustrating that Comcast tech support isn't able to get it working for me

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