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Search and autotune functionality

New Poster

Search and autotune functionality

I had DirecTV and could not bring it with me.  There was certain functionalities that DirecTV offered that seem to be missing with Xfinity and I find Xfinity to be very basic and not very good. 

Am I missing something?

  1. Favorite - I chose favorite channels, but cannot lock that list as the primary list and constantly have to change to my favorite list.  Why, if I chose that, is it not the primary list?
  2. I put a channel on the favorite list and find it shows both the non-HD and HD channels for that channel.  I 'unfavorite' one of the channels from the list and BOTH channels are removed.  Huh?
  3. Why can I not have more than one favorite list?  I used to have a list for kids shows along with my favorite list.
  4. Searching is very basic.  Why do I have to retype a search everytime I want to see if another program is now on the schedule?  The search seems to only look at the titles and not at the descriptions.  DirecTV's whole search functionality is much better.
  5. After searching for a program and finding one I want to see which may be three or four days in the future, why can I not set it to be autotuned?  I want to watch it.  Now I write it down on a piece of paper.  Check the 'autotune' functionality with DirecTV.  Much better than Xfinity.
New Poster

Re: Search and autotune functionality

I have a similar problem to your #2 that just started. Prior to yesterday I could select CNN on channel 213 (the HD version for our system). However now when I select it it also selects the higher channel CNN HD version. (Our system has 2 duplicate channels with same programming for many networks for some reason). If I delete one, both are deleted. As I said this is new; prior to yesterday I could select one without the other. Mine, however, with only select the duplicate HD versions not the HD and SD versions of the same programming. Weird.

 

As to your #3, you can create several lists. I have one for news and one for sports. The last one you use becomes primary (#1 on your list). Also you can save a search (#4). When a search finds what you want, you just go to the listing and either select the remind or dvr (#5).

New Poster

Re: Search and autotune functionality

Thank you for your reply.  How did you set up more than one favorite list?  Do you mean you go to the first list of guides (full, HD, favorites, sports, kids) and then, say, select 'Kids' and go through the process of selecting favorites from that list? 

 

As for it saving the last one I choose, no, it doesn't.  I may be in my favorites list and do a 'last' going to another channel on my favorites list and then hit 'Guide' and all channels will come up.

 

Sometimes I go to the Guide and the cursor will just roll over all the icons.  This will happen when I do 'Last' also.

 

Called Comcast about the last issue and the 'agent' said it was a new system (only 1-1/2 years old) and so still had some problems.  I write computer software.  I'd get fired if I produced AND installed such rubbish.  Am not impressed with Comcast's functionality. 

New Poster

Re: Search and autotune functionality

I tried to do what you said for the search, but can't find the remind or DVR.  Again, though, I had to type in the search again.  Am not following what you mean.

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