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Scheduled Recordings Not Showing Up in DVR Manager

New Poster

Scheduled Recordings Not Showing Up in DVR Manager

We just received and installed our new HD DVR box today. I logged online to start recording shows through the DVR Manager. When I click to record a show, I get this message: 

 

Your request to record has been sent.

Once we connect to your Living Room DVR, this series will be confirmed in your Series Priority Manager list.

 

However, when I got back to my DVR Manager, there are no scheduled shows. When I got back to the show I wanted to record, the option to Record the Series is still there, as if it hasn't been set to record. I need to know how to fix this. Thanks!

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Regular Contributor

Re: Scheduled Recordings Not Showing Up in DVR Manager

It takes 24 - 48 hours for the DVR to sync with the onine DVR manager.

 

 

New Poster

Re: Scheduled Recordings Not Showing Up in DVR Manager

Is that 24-48 hours for each series you want to record or just 24-48 hours after installation?

Official Employee

Re: Scheduled Recordings Not Showing Up in DVR Manager


silverdog101 wrote:

Is that 24-48 hours for each series you want to record or just 24-48 hours after installation?


24-48 hours after installation. 

 

Have you wanted longer than 48 hours and are still getting an error message? If so, what does the messaging say?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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