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Saved X-1 DVR programs won't load and start playing

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Saved X-1 DVR programs won't load and start playing

We have the X-1 system and I can find my saved DVR shows on my laptop. Problem is they are extremely slow on loading, if they load at all. Doesn't seem to matter which WIFI source I'm connected to. Brand new Lenovo laptop running windows 7. Everything else works perfectly on internet.

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