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STREAM TV

New Poster

STREAM TV

I've read all these articles about your Stream TV product for internet customers, but I spent tbe better part of the morning talking to multiple Customer Service and Tech Support people and NONE of them were aware of it! I am in the Boston market where it is supposed to be available. They found it on your website but it doesn't lead you anywhere to sign up for it. What gives?
Official Employee

Re: STREAM TV

Clover53 - You might be searching for the "Xfinity Share" app using which you can send live video streams, videos and photos from you phone to your XFINITY TV. Please search for "Xfinity Share" in Play Store or App Store (as per your device). Download, login and start using the app. Thanks!




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Gold Problem Solver

Re: STREAM TV


XCMA_Team wrote: ... You might be searching for the "Xfinity Share" app ...

The poster is asking about the service described at https://www.xfinity.com/stream , NOT the Share app.

Also, https://customer.xfinity.com/help-and-support/StreamTV

New Poster

Re: STREAM TV

See what I mean?
New Poster

Re: STREAM TV

Yes Bruce!
New Poster

Re: STREAM TV

Gold Problem Solver

Re: STREAM TV


Clover53 wrote: See what I mean?

Sad, isn't it? You hafta wonder how they tie their shoes . . .

Gold Problem Solver

Re: STREAM TV

New Poster

Re: STREAM TV

The Tech Support person I spoke with was in VA, and was truly embarrased that even she couldn't get any info. She was going to talk to her colleagues in Boston and get back to me. This was a couple of weeks ago. I never heard back, which makes me think there may be a problem with the service. Maybe I should call someone at the Boston Globe to get an answer?
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