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Roku IS counting against my Internet data usage

Regular Visitor

Roku IS counting against my Internet data usage

I currently use the Roku, iPad as well as web portal Xfinity Stream app and I've noticed that my bandwidth usage on Xfinity website matches my router exactly. From my understanding, this should not happen. I should see less usage on Xfinity website compared to my router. 

 

What is going on? Do I need to contact comcast to have something enabled to resolve this? 

Administrator
Administrator

Re: Roku IS counting against my Internet data usage

Here is more info regarding the data usage. 

https://www.xfinity.com/support/internet/data-usage-what-counts-towards-my-data-plan/

https://www.xfinity.com/support/internet/data-usage-plan/

https://www.xfinity.com/support/cable-tv/x1-internet-data-usage-details/

 

Hope that answers your question, if you need any extra help with this. Let us know. 

 




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