Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,096

members

41

online now

1,952,302

discussions

Top

Roku 2 3050x showtime - unable to login on roku.

Regular Contributor

Roku 2 3050x showtime - unable to login on roku.

Everything I find on the web says this is a piece of cake, well I am biting into rocks. I can log into showtime anytime via the web using my comcast\xfinity account. If I go to activate device there I need a code. I attempted to login to the app on the Roku using my comcast account, but it fails. There is no password option for the showtime anytime as it uses our comcast account. In the app is an option to email you, but it does not recognized my comcast account. So I am stuck in a hopeless circle. As I type this I am chatting with Roku support and sent an email to customer support for Showtime. I did not find anything here in the forums with the same issue I am having. TIA!

 

Update: Roku chat support says to contact Comcast to to verify the account.

 

RESOLVED (OMG).  On the Roku webiste there was no option other than the Showtime App.  So in pure frustration I did a channel search on the Roku itself and show there was Showtime Anytime (sort of like HBONow versus Go).  Ugh so lame.  So the "correct" Showtime app did the trick Smiley Happy

Discussion stats
  • 0 replies
  • 653 views
  • 0 kudos
  • 1 in conversation