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Remove Device error

New Poster

Remove Device error

Following error when trying to acces the tv.xfinity site to watch shows via my lap top:

 

Sorry, we've run into a problem.

The good news? We can take care of it right now. First, you’ll need to sign out of your account. When you sign back in it’ll be fixed. Ready?

(Error xacsa.xact.3323 / xacsa.xact.3323.1000319: Remove Device)

New Poster

Re: Remove Device error

I get the same error code once a month & it is infuriating! 38 minutes on the phone going on 39 and no solution thus far. 

New Poster

Re: Remove Device error

had the same error. fixed it by going into the flash control panel and allowing websites to store data on my computer. solved my problem.

New Poster

Re: Remove Device error

How do you do that?

Bronze Problem Solver

Re: Remove Device error


smamed67 wrote:

How do you do that?


 

In Windows: click Start > Windows System> Control Panel > Flash Player

On Macintosh: System Preferences (under Other) click Flash Player

 

Set button - "Allow sites to save info ......."