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Remote control app stopped working, won't load channel guide

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Remote control app stopped working, won't load channel guide

I'm using the Xfinity remote app on Android Galaxy Tab. I've used it for over a year with no problems until last week. The channel guide will not load and I can't change channels manually -- just says "sorry an error occurred." I tried updating it hoping that would fix it, but nope.

Help? The "Help and Support" troubleshooting link (somewhat hilariously) goes to a "404 Not Found" page.

http://customer.comcast.com/Pages/FAQViewer.aspx?seoid=Top-Tips-for-using-the-Xfinity-TV-app

Frustrating!

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